Moneyback Guarantee Instructions

In order to participate in the QAIS-air- 04 30-day Moneyback Guarantee, please follow these steps.  

STEP ONE:When you place your order, use the discount code MONEYBACK in the checkout process. If you don’t use the code, you will not be eligible for the moneyback offer and will need to proceed to our regular return process.

STEP TWO: Install your QAIS-air- 04 and operate it normally.

If you are not completely satisfied with the performance of QAIS-air- 04, please contact our support team to initiate your return and refund.

Terms and Conditions

• This offer cannot be combined with any other offers or promotions.
• This offer is exclusively available for the QAIS-air- 04 product.
• To be eligible for this offer, the order must be placed during the campaign period between Sep 1^st to Dec 31th
• To redeem this offer, customers must use the discount code MONEYBACK when placing the order.
• This offer is restricted to one unit per household.
• This offer is only valid within 30 days after the date of purchase.
• Products must be purchased from US.SUNSTARQAIS.COM
• Shipping fees (including Alaska & Hawaii) will not be refunded.
• The product must be used under normal circumstances. No commercial or business applications are allowed.
• No warranty is provided for damage to the wall on which QAIS-air- 04 is installed.

Refund

The refunded amount will consist of the ordered product amount plus taxes, if any. Original charges for paid shipping and handling, etc., will not be refunded. The refund will be made to the original payment method.

Restocking Fees

There is no restocking fee for this moneyback offer.

Return Shipping Fee

Customers will be provided with a return shipping label. Return shipping is free to customers who use this label to return the product.